GLOW LIKE A PRO

Your guide to perfect application and aftercare

Application

Removal

Reuse

Watch How To Apply

Glow Up in 4 Easy Steps

Watch How To Remove

Safe & Damage-Free Removal

How To Clean & Reuse 

Frequently Asked Questions

Why does the bond feel sticky after application?

Always finish the application off with applying the Sealer where you applied the Bond. This removes tackiness and locks your lashes in for a longer hold.

Why are my lashes not lasting as long as promised?

For all-week wear, make sure to:

  • Start with clean, oil-free lashes and let them dry completely. (Avoid getting them wet in the first 24 hours)
  • Apply a thin, even layer of Bond at the roots — not too much.
  • Gently clamp the lashes, and make this a quick daily habit.
  • Always finish with Sealer to lock in the bond.
  • Avoid oil-based products as this breaks down the Bond. Avoid touching your lashes throughout the day to prevent transferring moisture, oils, and dirt, which can impact their longevity

Why don't the lashes stay on when I try to reuse them?

If you used remover to remove your lashes, you need to ensure all the remover residue has been removed from the lashes before reapplying. Our lashes are all reusable, but you need to be gentle when cleaning the lashes.
 

To clean the lashes, you can use our Lash Shampoo or soak them in denatured alcohol 70% for 5 seconds.

Then you can brush the bond residue off using an eyelash brush or cotton pad. After this, let them dry thoroughly before applying them again.

Why do the lashes feel uncomfortable?

Place each cluster 1–2 mm above your waterline, not directly on it. If you feel discomfort, gently remove and reapply until it feels weightless.

Why can't I get the placement even?

Overlap each cluster slightly with the previous one for a seamless look. Try to look down in a mirror while applying and using your tweezer to hold the cluster by the top helps with precision placement.

Why do my lashes get stuck on the tweezer?

If your lashes get stuck to the tweezer, make sure you’re holding the cluster from the top of the band and not too close to the Bond. You can also lightly coat your tweezer tips with a tiny bit of Sealer — this helps prevent sticking.